Skip to content

Proactive messages

The right message. At the moment it matters.

Create targeted, elegant and measurable campaigns to welcome, guide or offer a promotion at the relevant moment.

  • Messages matched to the pages visited
  • Personal welcomes and offers
A little help at the right moment.
The workday edit
Alex

Hello! Looking for a bag for work? I’m here to help you choose.

A discreet presence, at the moment you choose.

Proactive messages

Useful, controlled and measurable campaigns

Every campaign has its own content, targeting, display conditions and statistics.

Multiple objectives

Welcome, information, announcement, promotion or discount with fields tailored to each use case.

Multi-URL targeting

Add several values using contains, exact match or starts-with rules.

Controlled triggering

Combine delay, scroll, frequency, priority and daily caps to avoid pressure.

Complete discount offer

Configure the promotion code, label, button and a verified action URL.

Content in 24 languages

Local messages are available without consuming additional AI credits.

Separate measurement

Impressions, interactions and conversions are tracked without creating a conversation before a real visitor message.

From your workspace to your store

Precise targeting that respects navigation

The first option covers every page. Once targeting is enabled, add several values without relying on rigid page categories.

  1. 01

    Choose the objective

    Welcome, information, announcement, promotion or discount: the form adapts to the campaign type.

  2. 02

    Define where and when

    Target several URLs and combine delay, scroll percentage, priority and daily caps.

  3. 03

    Measure without inflating conversations

    Impressions, interactions and conversions are tracked separately. A campaign alone never counts as a conversation.

What this means for your customers

A discreet welcome

A short welcome invites a question, with an action button only when you configure one.

Help on a collection page

Target relevant pages to offer advice that fits the customer’s browsing.

Present an offer

Add a discount code and an action to a campaign, then follow its interactions.

You stay in control

A campaign integrated into the product

Your content, your rules and your team remain the assistant’s references.

  • The welcome message is a first-class campaign that can be disabled
  • Deterministic local copy is available in 24 languages
  • Promotion code, label and action URL are configurable
  • Synchronized with onboarding and Shopify installation

Give your store an assistant that knows your products.

Connect your catalogue, add your knowledge and prepare an experience that feels like your brand.

Trial available. A paid subscription follows the trial.