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Website and URL crawling
Import a complete website or selected URLs within the monthly allowance of your plan.
Knowledge & AI
Your expertise. One answer at a time.
Your product pages, guides and store policies become your assistant’s knowledge. It draws on your content to answer in the customer’s language.
- Websites, pages, text and documents
- Controlled automatic retraining
An answer connected to your expertise.
Knowledge base
Material guidePage from your site
Delivery & returnsStore policies
Care instructionsUploaded document
How should I care for my leather bag?
Your assistant
Your guide recommends a soft cloth and a suitable leather care product. I can point you to the care instructions.
Source: your care guide
Knowledge & AI
A knowledge base you can genuinely control
Every source, refresh and answer belongs to a transparent workflow managed from your Wavize account.
Documents and manual content
Add documents, text and FAQs for information that is not publicly available on the website.
Separate, readable sources
See every knowledge base, its status and training date without mixing content.
Knowledge that stays current
Choose weekly or monthly refreshes to keep your content current, within your plan’s capacity.
Answers in 24 languages
The widget detects the conversation language and falls back to English when it is unsupported.
Guarded links and answers
A link is offered only when it matches an address that Wavize actually knows.
From your workspace to your store
Usable knowledge, not a basic FAQ
Every source remains identifiable. You control what is trained, how often it is refreshed and the domains where the assistant may appear.
- 01
Connect your sources
Add a website, precise URLs, text, FAQs or documents from the knowledge base.
- 02
Wavize structures the content
Useful content is extracted, split and prepared to retrieve the relevant information when a question arrives.
- 03
The assistant replies with safeguards
Answers use available sources, links are verified and your business rules remain in control.
What this means for your customers
“Which material should I choose?”
The assistant draws on your guides to explain the differences and help the customer clarify their needs.
“Do you deliver to my country?”
Your delivery policies provide the reference for the answer.
“Comment l’entretenir ?”
The conversation continues in the customer’s language, using the same content.
You stay in control
Designed to stay reliable over time
Your content, your rules and your team remain the assistant’s references.
- Links are offered only when they match a known URL
- Memory summaries preserve context in long conversations
- Weekly or monthly retraining is off by default
- Crawl quotas are sized to each plan
Give your store an assistant that knows your products.
Connect your catalogue, add your knowledge and prepare an experience that feels like your brand.
Trial available. A paid subscription follows the trial.