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Integration PrestaShop

An AI shopping assistant connected to your PrestaShop store.

Wavize is an e-commerce AI chatbot capable of answering product questions, suggesting items, tracking orders, and assisting your customers 24/7 — through API connection.

Product suggestions Order tracking Product questions API PrestaShop
Product suggestions

Real-time product recommendations through an AI chatbot.

Your AI shopping assistant understands the request (budget, use case, preferences) and displays relevant PrestaShop products directly in the conversation — through API connection.

  • Personalized recommendations + alternatives
  • Cross-sell / upsell without friction
  • “View product” button linking to the product page
  • Catalog, stock, price, and attributes synchronized via API
AI chatbot (preview)
Suggestions
Conversation
Instant reply
Tell me what you are looking for (budget + use case). I will suggest the best options.
Under €200, quiet.
Here are suitable options. You can scroll and open the product page.
Recommended products
IMG
Product A
In stock • 48h delivery
179€
IMG
Product B
In stock • Quietest option
199€
IMG
Product C
72h delivery • Best value
189€
Product scrolling 1 / 3
Ask your question…
Order tracking

The customer gets their status in seconds.

The AI chatbot PrestaShop retrieves the order status and responds instantly, without involving your support team.

  • Fewer “where is my order?” tickets
  • Clear and reassuring information, 24/7
  • Statuses, carrier, and tracking via API
  • Ability to escalate to an agent if needed
Order tracking (preview)
OK
Conversation
Full summary
To track an order, provide your email and/or your order number.
Order #18472
Summary for order #18472 (01/25/2026) :

Status: Shipped
Carrier: Colissimo
Tracking link: tracking.example.com/6A12345678901

If you would like, I can also check the estimated delivery date.
Ask your question…
Product questions

An AI chatbot that answers before the purchase and reduces abandonment.

The AI chatbot PrestaShop answers the questions that block the decision: compatibility, size, delivery, returns… and guides the user to the right product.

  • Structured answers + link to the product page
  • Comparison of options, variants, and attributes
  • Purchase assistant (AI shopping assistant) to guide the choice
  • Consistent price / stock via API
Preview (purchase)
Assistance
Conversation
Pre-sales
Are you looking for a quiet model or a compact one? What is your budget?
Quiet, compact, €200 budget.
I recommend this model. It is in stock and delivered within 48h.
IMG
Recommended product
In stock • 48h delivery
199€
Ask your question…
API connection

Secure PrestaShop API connection, without complexity.

Connect your store to allow the AI chatbot to display products, use stock data, and track orders. Synchronization is automated.

  • Product catalog + attributes + stock
  • Orders + statuses + tracking
  • Access and permissions control
  • Automatic data updates
Connection (preview)
Secure
Steps
Fast
1
Connect the store
API key / store access
2
Authorize access
Catalog + orders
3
Synchronization
Data ready for the AI chatbot
Result: the AI shopping assistant suggests and answers using up-to-date e-commerce data.
FAQ

Frequently asked questions about the PrestaShop integration

The essential answers before connecting Wavize to your store.

Is Wavize an e-commerce AI chatbot compatible with PrestaShop ?
Yes. Wavize connects to PrestaShop to display products, answer customer questions, and manage order tracking.
Can it make product suggestions in the conversation?
Yes. The AI shopping assistant suggests recommendations and alternatives directly in the chat.
Is order tracking automated?
Yes. The AI chatbot retrieves the status (preparing, shipped, delivered) and replies instantly.
Does the integration slow down my site?
No. The integration is lightweight and designed to preserve performance.
Can I keep control over the responses?
Yes. You define the rules, content, and escalation to a human agent.
Do I need technical skills to install it?
No. Installation is simple and fast, without heavy modifications to the site.
PrestaShop + AI Chatbot
Enable an AI shopping assistant on your PrestaShop store.
Product suggestions, pre-sales questions, order tracking… An e-commerce AI chatbot ready to convert and assist 24/7.