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Integrations
Shopify + Wavize

Synchronise your Shopify catalogue with an AI assistant.

Wavize automatically synchronises and indexes active Shopify products to power verified product searches, recommendations and links.

Available on the Shopify App Store

ShopifyWavize
  • Active catalogue synchronised automatically
  • Optimised product index
  • Verified cards and links
  • Secure order tracking

A Shopify catalogue synchronised and indexed in Wavize

The Shopify connection automatically feeds a product index in Wavize, so the assistant searches a verified catalogue instead of improvising its answers.

Active catalogue indexed

Active published products, variants, prices, public links and available translations power conversational search and widget carousels.

Verified search

Wavize searches the synchronised index and displays only products and links supplied by the store.

Orders queried on demand

Tracking remains separate from the catalogue index: Shopify is queried after the reference and email are verified, without exposing another customer’s data.

Setup

Guided setup · under 5 minutes

Install Wavize from Shopify

Installation through the Shopify App Store links the store to the right Wavize account and retains its permanent myshopify.com domain.

The initial synchronisation can then continue in the background depending on catalogue size.

  1. 01Install the Wavize app from your Shopify store and approve only the permissions shown.
  2. 02Complete Wavize onboarding, then enable the theme app extension when Shopify presents it.
  3. 03Test and activate the store: catalogue synchronisation and indexing start automatically.
  4. 04Follow indexing progress and review a few products before making the widget available to every visitor.
  • Connection test before activation
  • Order data available only after verification
  • Can be disabled from Wavize
  • Shopify manages billing for App Store installations

From pre-purchase advice to post-order tracking

The same conversation can guide a choice, display the right products and then handle a secure tracking request.

Concrete recommendations

Wavize displays catalogue products with their name, price and a known destination.

Consistent domains

The myshopify.com domain remains the technical reference while active custom domains are synchronized for widget display.

Human handoff with context

A complex request can be picked up by the team without losing viewed products or conversation history.

Frequently asked questions

What happens if the store changes its domain name?

The permanent myshopify.com domain remains attached to the connection. Custom storefront domains are also synchronized so the widget continues to recognise the public site.

Can Wavize invent a product link?

Links offered by the e-commerce journey must match a known URL supplied by the connected store.

Who bills a subscription installed from the App Store?

For an account created through the Shopify App Store, the subscription is managed and billed by Shopify. Wavize clearly identifies this channel.

Connect Shopify to Wavize.

The same conversation can guide a choice, display the right products and then handle a secure tracking request.