Everything you need for an AI assistant that sells, answers, and escalates at the right time.
Training, integrations, e-commerce, live chat, leads, appointments, analytics, multi-user access, 85 languages… A complete platform, simple to deploy.
An assistant trained on your own sources.
Wavize learns directly from your real data. It understands your business, your offers, and your business rules to provide reliable and consistent answers.
- Website content (selected pages)
- Documents, FAQ, internal content
- Business API (product catalog, orders, services)
- Continuous updates, with no manual action required
Install Wavize where your customers already are.
Whether you use a CMS, a custom website, or business tools, Wavize integrates easily without disrupting your existing setup.
- Installation in just a few minutes, with no heavy dependency
- Compatible with CMS, e-commerce, and custom websites
- Connection via plugin, script, or API
- Quick setup: language, rules, behavior
An assistant that sells and supports customers all the way to checkout.
Wavize acts like a real sales advisor. It understands customer intent, suggests the right products, and supports every step of the buying journey.
- Real-time product suggestions inside the conversation
- Catalog connection via API (Shopify, WooCommerce, PrestaShop…)
- Order tracking, availability, returns, delivery
- Increase conversion rate without friction
The assistant suggests time slots and confirms the appointment.
When a visitor wants to be called back or book an appointment, the assistant displays available time slots directly in the conversation and guides the user all the way to confirmation.
- Automatically triggered from the conversation
- Choose a time slot without leaving the website
- Collect information before confirmation
- Ideal for services, B2B, demos, and customer callbacks
Collect contacts directly from the conversation.
The assistant naturally suggests leaving contact details when it is relevant. The visitor is never interrupted or redirected.
- Simple capture: name and email address
- Triggered only at the right moment in the conversation
- No external form or redirection
- Contacts ready to use immediately
AI responds, then hands over to your team at the right time.
Wavize handles instant conversations, then triggers a human handoff when the situation requires it, without breaking the flow.
- Automatic or manual escalation to an agent
- Customizable chat hours (days, time slots, timezone)
- History and context passed to the agent
- Clear status for the user: AI, waiting, or agent
The context is preserved, and every conversation can be summarized.
Wavize remembers the discussion thread to avoid repetition, and can generate a clear summary when the conversation needs to be transferred or archived.
- Context preserved during the session (and multi-turn tracking if enabled)
- Automatic summary before handoff to an agent
- Summary of needs, key information, and next action
- More consistency, less repetition for the customer
Measure what works and keep optimizing.
Track assistant activity, the most frequent requests, and the actions generated. The goal: improve answer quality and conversion.
- Conversation volume, questions, and trends
- Tracked actions: leads, appointments, escalations, clicks
- Geolocation and user behavior
- Simple control: know what to optimize first
Delivery
Paris
FAQ
Work as a team, with clear roles.
Give your team access without sharing a single account. An administrator manages the configuration, and agents handle the conversations.
- Simple roles: Admin (management) and Agent (responses)
- Several members, separate access
- Smoother management of support and sales requests
- Better organization and continuity, even during absences
Speak every visitor’s language automatically.
Wavize detects the visitor’s language and adapts the widget accordingly. Ideal for international websites, e-commerce, and multi-country support teams.
- Automatic visitor language detection
- Language-adapted widget (interface + messages)
- Consistent experience across the whole website, without friction
- Broad coverage: 85 supported languages
Deploy Wavize for your clients and grow your offering.
Agencies, consultants, and integrators can offer Wavize to their clients, centralize accounts, and keep control over deployment, management, and the evolution of AI assistants.
- Partner interface to manage multiple clients from a single workspace
- Create and manage client accounts in seconds
- Track accounts, usage, and access for each client
Ready to activate these features on your website?
Deploy Wavize in minutes and adapt the assistant to your business without changing your existing infrastructure.