All-in-one AI customer support

Your customer support, powered by AI. No limits. No complexity.

Wavize combines artificial intelligence and advanced automations to handle repetitive inquiries, prioritize conversations and route each message to the right agent across all your channels.

AI Support
Suggestions, sorting, automated replies.
Omnichannel
Website, email, WhatsApp, Messenger, Instagram…
Automations
Rules, workflows, smart actions.

No commitment · All features included from the first plan.

Wavize Flow
Real-time activity
Website

Live chat & forms.

Email

Tickets & automated replies.

Social channels
Wavize Hub · AI Agent

Analyzes every message, detects intent, replies with AI and automatically performs the required action.

Smart routing Prioritization Customer history Context analysis
Message received

“I want to update the billing address on my account.”

Processing
  • • Category: billing
  • • Action: answer + task
Support team

Agents reply from a single interface with AI suggestions.

CRM / internal tools API

Customer data synchronizes with your CRM or ERP automatically.

Four pillars to transform your customer support.

Wavize blends AI support, advanced automations, an e-commerce assistant and built-in marketing tools for smoother operations and higher revenue.

AI Support
AI analyzes, replies and handles the request.
Customer I haven’t received my order confirmation.
AI Agent Your order was successfully recorded. I’m sending the confirmation again to your email.
Customer Perfect, thank you!
Automations
Rules, scenarios, actions.
Rule #1
If channel = WhatsApp & keyword = shipment…
Active
Action
  • • Tag: Shipping
  • • Priority: High
  • • Assign: Logistics team
E-commerce assistant
Recommendations & guided sales.
Customer
I’m looking for a product that fits my needs.
Preview
Product A
Standard option
€79
Preview
Product B
Best value
€59
Marketing & engagement
Popups, automations, targeted scenarios.
Exit-intent popup
Before you leave, enjoy −10% on your first order.
Marketing scenarios
  • • Automated welcome message
  • • Abandoned cart reminder
  • • Review request after purchase

Built for support teams,
adapted to your industry.

Wavize works for online stores, service companies, agencies and internal teams.

Online stores & e-commerce

Customer support + AI shopping assistant.

Product questions Order tracking Cart recovery
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Service companies & SMEs

Customer inquiries, cases, appointments.

Information requests Support & complaints Appointment booking
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Real estate & property management

Applicants, tenants, owners, incidents.

Visit requests Case tracking Incidents & reports
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SaaS, agencies & internal support

Product support, customers or internal teams.

Product support Onboarding & training Internal IT support
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The real impact of Wavize for your team.

AI, automation and centralization for faster, smoother and more profitable support.

-35% on average*
Reduced response time

AI prepares answers so your team can focus on what matters.

Before Wavize 3 min 50
With Wavize 1 min 42
Less repetitive work
Reduced team workload

Repetitive inquiries are handled automatically.

Shipping FAQ Automated
Order tracking Automated
Lead capture Automated
+Satisfaction
Improved customer experience

Faster, more precise and consistent answers across all channels.

Average rating 4.7 / 5
+Performance
Direct impact on revenue

Better organized support that boosts sales and growth.

AI-assisted conversations +32%
Support-driven conversions +21%
Returning customers < 30 days +17%

*Data based on typical usage scenarios — results may vary by industry.

Simple integration with your channels and tools.

Add Wavize to your site with a few lines of code, or install our plugins for major CMS and e-commerce platforms.

Chat widget for your website

Paste a few lines of code to display Wavize across all your pages. Ideal for websites, landing pages and custom apps.

Ready-to-use plugins & modules

Install Wavize through dedicated plugins — no coding needed.

WordPress PrestaShop Shopify WooCommerce
API & webhooks for advanced integrations

Connect Wavize to CRM, ERP or internal systems using the REST API and real-time webhooks.

Wavize Chat Widget
Quick integration
< 5 min
<script src="https://app.wavize.com/widget.js"></script> <div id="wavize-chat"></div>

Paste this code before the </body> tag.

Not technical? Use our plugins for WordPress, PrestaShop, Shopify or WooCommerce.

Wavize API
Advanced integrations
POST https://app.wavize.com/api/php token=VOTRE_ADMIN_SECRET function=messenger-send-message psid=89995542233 facebook_page_id=1234567890 message="Bonjour, j'ai une question sur ma commande."

Send messages or sync your internal workflows.

Why choose Wavize?

A complete platform built around AI, automation and omnichannel — with no hidden modules or restrictions.

Advanced AI included

All AI features are included from the first plan.

AI suggestion
Your package is on the way. Would you like to receive a notification?

True omnichannel

All your messages (website, email, WhatsApp, Messenger, Instagram…) in one place.

WhatsApp ● Active
Messenger ● Active
Email ● Read

Powerful automations

Routing, tags, scenarios and smart actions — all in a few clicks.

Condition: keyword = “shipment”
Action: assign “Logistics”

Transparent pricing

No hidden options: everything included. You only pay by messages and agents.

Starter plan €45 / month
AI included · Omnichannel · Automation · Chat widget · Marketing · Integrations

Switch to intelligent customer support.

Try Wavize free for 7 days.

Start free trial

No commitment · All features included from the first plan