Last updated: 22/11/2025

Cookie Policy

This policy explains how Wavize uses cookies and similar technologies on wavize.com, its subdomains, and the Wavize application.

This policy complements our Privacy Policy and our Terms of Use.

1. What is a cookie?

A cookie is a small text file stored on your device when you browse a website or use an application.

We also use similar technologies such as local storage, pixels and unique identifiers.

2. Who is responsible for the cookies?

Cookies on the Wavize website may be placed by:

• Wavize, acting as data controller for internal cookies;
• Third-party partners, acting as independent controllers or processors.

3. What types of cookies do we use?

3.1. Strictly necessary cookies

These cookies are required for the website to function properly.

• session and authentication management;
• security and access to your customer area;
• technical preferences (language, display…).

3.2. Analytics and statistics cookies

Used to measure audience, detect errors and improve performance.

• page views and navigation paths;
• technical anomaly detection;
• interface testing and UX optimization.

3.3. Marketing and personalization cookies

Used to personalize content and measure the effectiveness of campaigns.

• personalized content and messages;
• conversion tracking and campaign measurement;
• possible targeted advertising on third-party websites.

4. Examples of cookies and partners

Wavize may use different analytics, CRM and support tools.

• audience measurement tools;
• marketing / CRM campaign tools;
• support tools (chat, ticketing…).

The list may evolve and is updated regularly.

5. Cookie retention period

Cookies are stored for a limited time:

• necessary cookies: for the duration of the session;
• analytics & marketing cookies: up to 13 months;
• analytics data: up to 25 months.

6. How do we collect your consent?

During your first visit, a banner allows you to:

• accept all non-essential cookies;
• reject all non-essential cookies;
• customize your preferences.

We store your choice for up to 6 months.

7. How to manage your preferences?

You can modify your preferences at any time:

• via the cookie settings panel available in the banner;
• via your browser settings.

Disabling cookies may affect some features.

Refer to your browser help section for details.

8. Cookies and personal data

Some cookies may collect personal data such as your IP address or session ID.

• legal bases;
• purpose of processing;
• retention periods;
• your rights under GDPR.

9. Your rights and contact

You have the right to access, rectify, delete or object to the processing of your data.

You can contact us:

• By mail:
  Amplifeo SARL – Wavize
  32 allée de la Robertsau
  67000 Strasbourg – France
• By email: support@wavize.com

10. Updates to this policy

We may update this policy to reflect legal or technical changes.

We encourage you to review this page regularly.