Product advice, customer service, human handoff and Shopping Insights in every plan. Choose the capacity that supports your store.
The same essential features, with monthly capacity sized to your needs.
2 months free
The suggested plan covers your selected volume. Also check your conversation, reply and contact needs.
Support the first questions and first purchases in your store.
equivalent to €15,83/month
7-day free trial
For a store growing its product advice and customer service.
equivalent to €40,83/month
7-day free trial
For a brand growing sales and building customer loyalty.
equivalent to €82,5/month
7-day free trial
Compare monthly capacities, then review the features included with every Wavize plan.
| Feature or limit | Starter | Growth | Pro | Business | Scale | Enterprise |
|---|---|---|---|---|---|---|
| Monthly capacities | ||||||
| Real conversations | 100 | 300 | 750 | 2 000 | 5 000 | 10 000 |
| Delivered AI replies | 1 000 | 3 000 | 7 500 | 20 000 | 50 000 | 100 000 |
| Captured contacts | 50 | 150 | 400 | 1 000 | 2 500 | 5 000 |
| Crawled URLs | 100 | 300 | 750 | 2 000 | 5 000 | 15 000 |
| Knowledge sources | 10 | 30 | 75 | 200 | 500 | 1 500 |
| Indexed catalog products | 1 000 | 5 000 | 10 000 | 25 000 | 100 000 | 250 000 |
| AI assistant and knowledge | ||||||
| Answers grounded in your content | ||||||
| 24 languages with automatic detection | ||||||
| Voice dictation in the widget | ||||||
| Pages, text, FAQs and documents | ||||||
| Automatic knowledge updates | ||||||
| Useful memory and conversation context | ||||||
| E-commerce, conversion and contact | ||||||
| Verified product recommendations and cards | ||||||
| Secure order tracking | ||||||
| Shopping Insights: attributed revenue, orders and assisted conversion | ||||||
| Contact capture | ||||||
| Targeted proactive messages | ||||||
| Promotions and discount codes | ||||||
| Team, monitoring and control | ||||||
| Human handoff with context | ||||||
| Live monitoring and replies | ||||||
| Conversation history | ||||||
| Conversation summaries | ||||||
| Dashboard installable as a Progressive Web App (PWA) | ||||||
| Push notifications for human intervention requests | ||||||
| Authorized domain controls | ||||||
| Remove “Powered by Wavize” from the widget | ||||||
| Ecommerce and marketing integrations | ||||||
Capacities reset with your billing cycle. Internal non-commercial technical limits are intentionally not shown.
A conversation is counted only when a visitor sends their first real message. Opening the widget, the welcome message and proactive campaigns never create a billed conversation.
Only assistant replies that are actually delivered are counted. Welcome messages, human replies and failed generations do not consume this allowance.
Wavize keeps a searchable read-only index of the connected store, up to the product allowance of your plan. Synchronization is automatic and never changes products in your CMS. Enterprise includes 250,000 products by default and can receive an account-specific allowance.
A yearly subscription costs ten monthly payments for twelve months of access, providing two months free compared with monthly billing.
Yes. You can increase capacity as your activity grows. Changes and renewals are shown clearly in your billing area.
When an account comes from the Shopify App Store, its subscription is managed and billed by Shopify. Wavize clearly identifies this origin.
Displayed prices exclude tax. Applicable taxes depend on your country, status and billing channel.
Guided activation · Cancel from your account
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