5 articles
Assistant and proactive messages
Customize behavior, design and visitor campaigns.
01Customize appearance and brandingMatch the widget to your brand while keeping it readable on mobile.02Define tone and instructionsGive AI clear rules to answer accurately and stay within its role.03Capture leads and hand off to a humanCollect the right details and take over the conversation at the right time.04Create a proactive message campaignShow the right message to the right visitor based on page, delay and selected rules.05Configure welcome and discount-code campaignsManage the welcome message as a normal disableable campaign and create trackable offers.