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Leather weekend bag
€89.00Verified
View product
E-commerce
Advise before purchase and reassure after the order.
Product recommendations, order tracking and Shopping Insights connecting conversations to attributed sales.
For online stores that want to offer better advice without making the purchase journey heavier.
Personalised selection
Synced catalogue
Comfort sneakers
€74.00Verified
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Daily skincare
€39.00Verified
View product
Expected outcomes
Practical operational gains without changing your organisation.
Wavize handles repetitive requests, qualifies needs and preserves a simple path to your team.
Help customers choose without inventing products
Reduce repetitive requests
Capture a contact or hand over to an agent
What Wavize handles
From product advice to after-sales tracking in the same conversation.
The connected catalogue provides real store information, while your rules govern promotions, links and handoff to an adviser.
Guided search
The assistant clarifies the need and retrieves products that genuinely exist in the catalogue.
Products and variants
Prices, availability, variants and links come from data accessible through the integration.
Secure tracking
Order lookup uses the dedicated form with the reference and email used for the purchase.
Shopping Insights
Track revenue, orders, assisted conversion and the products that started a conversation.
Journey workflow
A commercial journey that stays fluid.
Wavize understands the intent, queries the available data and then presents the most useful next action.
- 01
Understand the need
The visitor describes a use case, category, preference or constraint.
- 02
Present verified options
Wavize displays several catalogue products with their information and exact URLs.
- 03
Measure what happens next
Shopping Insights connects orders placed during the 7-day attribution window to the conversation.
Real use cases
Requests your visitors already make.
Answers always depend on the content, connections and rules you have actually configured in Wavize.
Needs-based product search
Size or availability question
Order tracking with reference and email
Commercial answers grounded in your data.
The model must not replace the catalogue or invent a promise the store does not provide.
- Links are suggested only when an exact URL is known
- Products and variants are limited to accessible results
- Order tracking is isolated in a secure journey
- Attribution is limited to the 7 days following a real conversation
Build the journey that fits your business.
Start with your real sources, customise the widget and enable only the actions your team needs.