Tourism
Answer travellers in their language at any time.
Practical details, services, availability and special requests remain accessible from the widget.
For accommodation, activities and destinations welcoming an international audience.
Traveller welcome
Language detected automatically
Opening hours and amenities
01
Detect language and context
Wavize adapts the widget and understands whether the question concerns planning, arrival or the stay.
02
Provide useful information
Answers use available content about hours, amenities, services and conditions.
03
Forward special requests
The team receives the conversation when assistance or human judgement is required.
Expected outcomes
Practical operational gains without changing your organisation.
Wavize handles repetitive requests, qualifies needs and preserves a simple path to your team.
Highlight the right services
Hand over a request with context
What Wavize handles
Reassure before arrival and remain available during the stay.
Wavize answers practical questions, highlights relevant services and forwards requests that need the team.
24 languages
Language is detected from the browser and conversation, with English as the fallback when unavailable.
Information at any time
Access, hours, amenities, rules and services remain available from the widget.
Relevant services
The assistant presents information and options that match the traveller’s context.
Special request
An agent can resume a special request with the language and history already known.
Journey workflow
Continuous welcome from planning to the stay.
Travellers receive a clear answer in their language, then reach the service or team they need.
- 01
Detect language and context
Wavize adapts the widget and understands whether the question concerns planning, arrival or the stay.
- 02
Provide useful information
Answers use available content about hours, amenities, services and conditions.
- 03
Forward special requests
The team receives the conversation when assistance or human judgement is required.
Real use cases
Requests your visitors already make.
Answers always depend on the content, connections and rules you have actually configured in Wavize.
Opening hours and amenities
Advice before booking
Special request or assistance
A consistent multilingual experience.
Widget copy and essential intents remain available across all 24 supported languages.
- Detection combines browser language and messages
- Replies stay in the visitor’s language
- English is used as fallback outside the catalogue
- Human handoff and closure are translated in the conversation
Build the journey that fits your business.
Start with your real sources, customise the widget and enable only the actions your team needs.