Services
Qualify a request and lead to the next action.
The assistant answers questions, clarifies needs and suggests a contact, callback or appointment.
For firms, agencies and service providers that need to understand a request before handling it.
Qualified request
Contact journey available
Quote request
01
Inform
Wavize answers from your offers, service conditions and service pages.
02
Clarify
A few short questions establish the context and level of urgency.
03
Route
Contact, callback, booking or human handoff is offered according to what is configured.
Expected outcomes
Practical operational gains without changing your organisation.
Wavize handles repetitive requests, qualifies needs and preserves a simple path to your team.
Prepare inbound requests more effectively
Avoid long generic forms
What Wavize handles
Turn a general question into an actionable request.
The assistant explains your services, gathers useful details and offers the channel that matches the expressed intent.
Service answers
Methods, service areas, indicative timings and requirements are explained from your own content.
Progressive qualification
The need is clarified in conversation without forcing a long form from the first question.
Relevant booking
A public Google Calendar, Outlook or Calendly link can appear when booking intent is detected.
Request forwarded
Name, email and conversation context help the team resume with a clearer request.
Journey workflow
From the first question to a clear next step.
The journey stays conversational and displays an action only when it genuinely matches the need.
- 01
Inform
Wavize answers from your offers, service conditions and service pages.
- 02
Clarify
A few short questions establish the context and level of urgency.
- 03
Route
Contact, callback, booking or human handoff is offered according to what is configured.
Real use cases
Requests your visitors already make.
Answers always depend on the content, connections and rules you have actually configured in Wavize.
Quote request
Calendly appointment
Handoff to the right team
Qualification controlled by your organisation.
You remain in control of the information requested and the contact channels offered.
- No appointment invented without a configured public link
- Data capture limited to necessary fields
- Human handoff triggered at the visitor’s request
- History retained so the team resumes with context
Build the journey that fits your business.
Start with your real sources, customise the widget and enable only the actions your team needs.