Wavize Legal Notice

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Wavize is a SaaS software platform dedicated to the deployment of AI assistants on websites and digital interfaces.

The service may notably enable its clients to:

• answer frequently asked questions based on content, pages, or documents;
• guide visitors toward useful information, a product, a service, or an action;
• facilitate contact requests, qualification of a request, or appointment booking;
• offer, depending on the selected configuration, specific integrations or conversational journeys;
• manage certain assistance, onboarding, support, or conversion scenarios.

Available features may evolve depending on the subscribed plan, enabled options, and the configuration chosen by the professional user.

The website is, in principle, accessible 24/7, except in the event of scheduled or unscheduled interruptions, particularly for maintenance, updates, technical developments, or in cases of force majeure.

Wavize cannot be held liable for interruptions, unavailability, slowdowns, display errors, or temporary malfunctions of the website or the service.

The entire website, its structure, visual elements, texts, trademarks, logos, graphics, illustrations, interfaces, components, source code, content, and features is protected by the applicable intellectual property rules.

Unless prior written authorization is obtained, any reproduction, representation, adaptation, modification, extraction, distribution, or exploitation, in whole or in part, of the website or its content is prohibited.

The trademarks, names, logos, or distinctive signs of third parties mentioned on the website remain the exclusive property of their respective owners.

Wavize makes reasonable efforts to provide accurate and up-to-date information. However, no guarantee is given as to the accuracy, completeness, absence of errors, or permanent timeliness of the content published on the website.

The information published on the website is intended for general presentation of the service. It does not constitute legal advice, accounting advice, or a specific contractual commitment, unless expressly stated otherwise.

More generally, Wavize cannot be held liable for direct or indirect damage resulting from access to the website, its use, the inability to use it, or decisions made based on the information contained therein.

Wavize offers features based on artificial intelligence and automated processing technologies. The generated responses and suggestions may depend on the sources, content, rules, instructions, and configurations provided by the professional user.

The user remains responsible for:

• the content, documents, pages, or data connected to the service;
• the business rules, journeys, messages, and configured actions;
• the use of the service in its activity and the compliance of its own processing;
• verifying the appropriateness of the responses and actions proposed to its visitors.

Wavize does not replace the legal, regulatory, contractual, or professional obligations specific to its clients’ activities.

Wavize may process certain personal data as part of the operation of the website and the provision of the service.

The terms relating to the collection, use, retention, and protection of this data are detailed in the general terms and conditions .

The website may use cookies or similar technologies to ensure proper operation, measure audience, improve the user experience, and, where applicable, offer certain features.

To learn more, please consult the cookie policy .

The website may contain links to websites, services, platforms, or content published by third parties. These links are provided for informational or functional purposes.

Wavize does not exercise control over these external resources and cannot be held liable for their availability, content, privacy policy, or practices.

These legal notices are governed by the law applicable at the registered office of the publisher, subject to any mandatory rules that may apply.

In the event of a dispute and failing amicable resolution, express jurisdiction is granted to the competent courts of the relevant jurisdiction, unless otherwise required by mandatory law.